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Technical Support

Steve Robertson May 20, 2013 Healing Rhythms / Frequently Asked Questions

How Do I Register for Healing Rhythms?

To begin the registration process for Healing Rhythms please click HERE.

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Step 1 - Choose how you want to register

You can register using either your Facebook ID or using your email address. It is NOT a requirement to sign up using Facebook.

OPTION 1 - Facebook Registration

To Register via Facebook, simply click on the Facebook button labeled "Sign up with Facebook" and follow the prompts.

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A. If you are currently logged into Facebook on your computer you will NOT be prompted to log in to Facebook again. 

OR

B. If you are NOT logged into Facebook on your computer, you will be presented with the Facebook Login page. If you are currently a Facebook member simply enter  your user id and password and click the blue button labeled "Log In". If you are not currently a Facebook user you can also sign up for Facebook by clicking the "Sign up for Facebook" link to the right of the blue "Log In" button.

Once Facebook registration has been completed, you will be taken directly to the Healing Rhythms "Welcome" page (see "Registration Complete - Welcome Page" below).

If you register using Facebook, please proceed to "FINAL STEP" below.

OPTION 2 - Register using your email address

To register using your email address, simply click on the icon labeled "Not on Facebook?"

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Proceed to Step 2 below. 

Step 2 - Enter your email to register

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Enter the email address you would like to use when receiving the daily meditations during Healing Rhythms.. This email address will also become your user ID for logging into the Journey. Press "REGISTER" after you enter your email address.

OPTION 1 - PREVIOUS PARTICIPANTS IN OTHER MENTORS CHANNEL PROGRAMS

Welcome back! Please use the email address you have used for a previous Mentors Channel programs like this. This will help to shorten the registration process for you.

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Click "OK" to proceed.

If you unsure of or cannot remember the password previously used for this account, please select the "Forgot password?" link or simply click HERE to retrieve your password. Simply enter the email address you are trying to use to register in the Forgot Password field. Your password will be sent to your email inbox.

Enter your password in the "Password" filed and press the "Log In" button to continue.

NOTE: If the password returned to you appears system-generated (all capital letters and numbers, 14-16 digits in length), this means you had previously registered in their system using your Facebook ID. Simply go back to the Registration page and choose the “Facebook User? Click there to connect your account” option on the registration page (SEE "STEP 1" and "Option 1" above.)

GO TO "FINAL STEP" Below

OPTION 2 - NEW PARTICIPANTS

If this is your first time registering for a Mentors Channel program you will need to provide some additional information during the registration process. 

Please complete all fields in the form and accept the Terms and Conditions.

IMPORTANT: When selecting a password for this, or any other online application, it is a recommended "best practice" to select a unique password that is not common to any other applications or services you may use online. 

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When all information has been entered, simply click "Register" to proceed.

FINAL STEP - Registration Complete - Welcome Page

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Once registration is complete, you will be taken to the Healing Rhythms "Welcome" page. Please note the some important information here regarding start date for the Healing Rhythms series (October 21, 2014) as well as a request to add the email address support@mentorschannel.com to your address book and/or list of trusted contacts for your email address. This will help keep our email correspondence from ending up in your spam filter or junk mail folder.

You can return to this page anytime by clicking HERE and logging in.  

CONFIRMATION EMAIL

After registration is completed you will also receive an email from "Healing Rhythms" (email address support@mentorschannel.com) titled "Your Login Details for Healing Rhythms". It will confirm your registration has been completed.

If you are having issues and need further support please click HERE to open a support request.

 

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